Business English Vocabulary

Products, goods, and services

A product is something that is produced of manufactured and sold, often in large numbers.

Products are sometimes referred to as goods, for example in the expression fast-moving consumer goods, or FMCG (essential items).

White goods are things such as washing machines and refrigerators. 

Brown goods are things such as televisions and hi-fi equipment.

Goods are also referred to formally as merchandise.

Services are activities such as banking, tourism, or entertainment that contribute to the economy but which may not directly involve manufacturing.









Product scenarios

New products are introduced or launched onto the market.

If a defect is found in a product after it is launched, it may be recalled: customers may be asked to return the defective product for checks.

A product that a company no longer wants to make available is withdrawn from the market;








Fonte: Key Words in Business - Collins Cobuild - Harper Collins Publishers.